General terms and terms of delivery /  Terms of delivery and payment

1.Unless we have explicitly confirmed something else in writing, our terms of delivery and payment apply exclusively. They are also binding if conflicting terms and conditions of purchasing of the customer are not explicitly denied by us.

2.All shipments are at the expense and risk of the customer. We do not pay damages for lost consignments or consignments damaged during transport. Complaints are to be made by the customer at the carrier. The content of the consignment is regarded as consistent with the invoice unless the recipient indicates deviations or claims defects at the latest within one week upon receipt of the consignment.

3. Errors when receiving orders by telephone are at the expense of the customer.

4. We exclude liability for the content of the products distributed by us to the extent permitted by law.

5. Prices are charged in Euros in the amount valid at the time of the delivery. They are ex publishing house, including value added tax, without shipping costs and packaging.

6. Returns due to the granted option of returning are only accepted at the fixed date. We only accept returns if the consignment is in excellent, resalable condition.

7. For the course of business with foreign customers exclusively German law applies.

8. Until complete payment of the invoice amount the delivered goods remain property of the publishing house (§ 455 BGB, German Civil Code).

9. The invoice amount is due net within 30 days from invoicing. Default of payment is at the latest 8 days after the time for payment without the need of a reminder or other requirements. We charge collection expenses and interests for default to the amount customary in banking from default of payment.

10. Place of performance is the place of business of the publishing house. Place of jurisdiction is Geislingen for both parties, if the customer is a general merchant or a corporate body under public law.

11. If one regulation of these terms of delivery and payment is void, the validity of all other regulations is unaffected hereof.

12. The European Commission provides a platform for the extrajudicial settlement (the so- called Online Dispute Resolution) at  http://ec.europa.eu/consumers/odr/.  We are neither ready nor obliged to participate in a dispute settlement process before a consumer arbitration service.